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What should you do when your Davenport home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your residence – and your loved ones – against the many risks you might experience, like burglary, fire, and flooding. Although your home may be prepared, that doesn’t necessarily mean you are. Do you have a good idea of what to do if your Davenport home alarm system goes off? The sound of an alarm is likely to be startling, confusing, and could provoke panic. Your best choice is to stay level-headed and abide by these easy tips.

Actions to Take When Your Home Alarm System In Davenport Sounds

You don’t want to be in this predicament, but it’s also why you ordered a home alarm system originally. You’re woken up in the wee hours of the morning with the unmistakable sounding of an alarm after a home security component has been triggered. So what should you do?

  1. Don’t panic. This is simple to say but harder to accomplish when your home security alarm is blasting, and your heart is racing. But keeping a cool head is the most effective way to appraise what is happening. Avoid the urge of trying to deal with the emergency alone but instead permit your monitoring agents and first responders to do their job.
  2. Protect your family members. Your main focus should be your family and getting them out of harm’s way. If you are dealing with a intrusion, this might mean proceeding to a predetermined safe zone as far from points of entry as possible. The trespasser was in all likelihood already scared off by the alarm, but it’s always smart to be extra cautious. If there’s smoke or flames, please leave your residence immediately.
  3. Don’t forget your smartphone. The vast majority of people keep their smartphones with them constantly these days, but you might forget to take it during an emergency. Try to remember it. You’ll have the opportunity to stay in touch with your monitoring professionals and obtain notifications through your home security app.

Connect With Your 24-hour Monitoring Team

Any time your home alarm system in Davenport goes off, your 24/7 monitoring experts will act immediately. The first move is to confirm your alarm, and that means reaching out to you. The protocol they abide by is based on the kind of emergency. For instance, if the emergency is due to a medical situation, a single effort will be made to reach you before assistance is dispatched. If you’re dealing with an intrusion - the most common sort of alarm - a monitoring specialist will follow these guidelines to get in touch with you:

  • An attempt will be made to reach you using the central command panel. You will typically be asked for a passcode.
  • If that effort doesn’t get a response, a call is made to your principal contact number.
  • A second number or your primary contact person is called next.
  • If there is still no answer, area police are sent.
  • Your monitoring agents will follow up with you again once the proper authorities are contacted.

If you're not in a position to communicate with monitoring staff, don’t fret. Support will still be sent even if you're not available to substantiate the emergency.

Be prepared for any crisis with a Vivint home alarm system in Davenport

Be prepared for any crisis with a contemporary home alarm system in Davenport from Vivint. Contact (563) 674-6116 to start designing your property’s defense today.